Complete Mailing | Direct Mail & Fulfilment Services

Complete Mailing has been in business since 1999 specialising in direct mail service solutions for the business community, government and the world of agencies in between.

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The Team

At Complete Mailing we remain committed to one overriding philosophy: to provide a level of service second to none within the direct marketing industry.

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What We Do

Business and consumers alike still very much trust the printed page as a way of receiving and sending information. Communicating by mail can have high impact, is a cost-effective and efficient form of channel marketing.

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Colour Printing

Complete Mailing caters to a wide range of full colour offset and spot colour printing including:

- Envelopes
- Letterhead
- Gloss inserts and brochures
- Saddle-stitched newsletters
- Postcards

Ordering the print collateral in conjunction with the mail processing with Complete Mailing creates savings in time and money. It adds value to the marketing communications professional by making a single point of contact available for providing the best possible turnaround times, quality output and prices on varying but related direct mail related purchase orders.

We also provide colour (CMYK) digital printing to harness "cut-through" in personalised mail. The service is ideal for short print runs for when you wish to add that special touch to letters, such as signatures in blue rather than drab black.

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Maximising Postage Discounts

Complete Mailing has developed a suite of software programs designed to maximize the postage discounts allowed by Australia Post for bulk mail lodgements.

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ECO

Complete Mailing is committed to offering clients environmentally friendly packaging to eliminate the carbon footprint of postal products and the postage industry.

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Direct Mail Service Solutions

At Complete Mailing we are committed to personalised service for direct mail campaigns, fulfilment and distribution.

We provide data management, printing, mail production and lodgement services from campaign inception to completion, quickly and at minimum cost.

Data Handling and Postal Sorting

Posted April 19, 2012 - 3:52pm by Alan

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Since 1999 our postal sorting and data handling software was an in-house creation of one of our programmers. It worked extremely well and we named it Complete Mail Manager. But with the ever increasing need to be able to handle all types of incoming data, including the latest Microsoft products, we were constantly spending valuable time just maintaining it.

Late last year having been aware of the Data Tools product for some time, we went through an evaluation and subsequent purchase.» more »

Digital Colour Upgrade

Posted April 19, 2012 - 3:18pm by Alan

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Not content with upgrading our mono printing, we have also had an increase to our digital colour capabilities.

Highly competitive with short run offset in cost and quality, we are able to print in full colour, quickly with full variable data including addressing and Autralia Post barcode all in a single pass.

Clients no longer have to supply letterhead base stock fpr overprinting. Supply pictures, logos, name and address data and we can do the rest.

Latest addition to our Xerox range

Posted April 19, 2012 - 3:00pm by Alan

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Since November 2011 we have made an increased investment in our digital printing capacity.

The latest addition is an upgrade to the Xerox Nuvera 120EA Production system. For many years our association with Fuji Xerox has enabled us to bring the best in variable data printed output to our clients.

Following installation the equipment has proved to be of superior quality. Processing of data to the printer is greatly increased. Crisper, cleaner images and type, at a greatly increased speed has been coupled with a significant decrease in downtime and maintenance.» more »

Australia Post Rate Increases & Unaddressed Mail (UM) Service System Upgrade

Posted July 1, 2011 - 11:45am by Simon

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As of Monday 4th July 2011, Australia Post price increases take effect for all service types with the exception of Print Post which has already been increased in April this year.

The following link will take you through to the new official price tables for each service, from Presort to Reply Paid: http://auspost.com.au/about-us/price-changes.html» more »

What You Need to Know for Maximum Savings with Australia Post on Bulk Mail

Posted April 19, 2011 - 11:29am by Simon

Australia Post provides businesses and charities numerous options for lodging bulk mail, each schema is designed to benefit the customer and enhance logistical efficiencies within the postal system.

Full rate letters are either Small (130-240mm) or Large (260-360mm). However, the Presort Letter Service is more flexible and allows for Small Plus (162-240mm) and Medium (180-260mm) size letters. Cost savings are derived by customers making Presort lodgements of bulk mail based on:

- appending DPID barcodes to addresses
- a minimum of 300 bar-coded articles in the lodgement &
- meeting the weight and dimension criteria set out under the plan.

If you can't meet the criteria you can't attain the savings and would have to settle for Clean Mail (a fixed 51c (Inc. GST). If urgency isn't an issue in your mailings don't forget the Off-Peak option with prices 2.57% less than the Presort equivolent.» more »

Return to Sender (RTS) Data Capture Services & Reporting Now Available

Posted February 24, 2011 - 9:25pm by Simon

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Complete Mailing is pleased to announce a new service offering in 2011 for creating response data capture files from direct mail campaigns and Return To Sender (RTS) Mail management.

With the aid of Optical Character Recognition (OCR) scanners our team is resourced to process large volumes and produce accurate and encrypted files for you to import into your database.

RTS Data Capture is essential to most businesses engaged in DM communications and maintaining accurate profile information in database contact records.

The service is ideal for:

- Fundraising appeal mailings
- Survey responses
- Membership renewals
- General consumer and business return mail data capture and updates

Key Output Functions include:

- PO Box facilities
- Receipt of archived RTS mail from your existing PO Boxes
- High-speed data entry by Optical Character Recognition (OCR)scanners
- Manual letter sorting and data entry for handwritten remarks on return mail
- Flexible resources to create data files according to your needs
- File encryption
- Timely delivery
- Secure destruction of documents» more »

Direct Mail Campaign Plan Template

Posted January 13, 2011 - 11:20am by Simon

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Looking to get started with direct mail? Want to enhance your existing marketing budget with a new approach?

Here is a template to manage your processes from the direct mail experts at Auspost.

Ideal for organisations with multiple stakeholders in the decision making process with scope from proposition development and data to testing and response measurement.

(Web link at bottom of page)» more »

eDM or Email Direct Marketing: getting started and set up today

Posted October 22, 2010 - 7:52pm by Simon

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E-newsletters and notifications are a cost-effective way to engage with customers in addition to traditional direct mail.

If you are looking to set up and get started we can help bring your concepts to life.

For samples of our e-mail templates and previous campaigns contact Simon on 0421 469 867.» more »

Addressed Mail to the Digital Generation

Posted September 10, 2010 - 3:45pm by Simon

Just because Gen Y spends so much time using digital devices and online resources, is that the best place for business to target them?

Channel Y: Media Preferences of Australia’s Youth (Sweeney Research, 2010) presents a clear role for mail in achieving cut-through for marketers.

- 87% prefer businesses to communicate with them by mail
- 80% dislike companies prospecting via social media
- Most think SMS marketing is annoying

For the full report visit www.openuptomail.com.au/ChannelY